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Frequently Asked Questions

PROGRAM & ENROLLMENT

Questions about the Program and Enrollment
Q. What is Hilton HHonors™ Dining?
A. Hilton HHonors™ Dining allows members to earn HHonors™ bonus points at thousands of participating restaurants, bars and clubs. It's an easy-to-use program that's totally discreet, and members can earn HHonors™ bonus points coast-to-coast when they visit participating restaurants, bars or clubs.
Q. How do I enroll?
A. Enroll online by completing our secure enrollment form. The form includes setting up a Hilton HHonors™ Dining Login ID and Password so that you'll be able to log in to our Web site to earn HHonors™ bonus points. If you prefer, you can also enroll over the phone by calling Hilton HHonors™ Dining Member Services at (866) 879–3463. Only when you log in with your Hilton HHonors™ Dining Login ID and Password will you be able to see your HHonors™ bonus points and gain access to our full list of participating restaurants, bars and clubs. By providing us with your email address and marketing permission, you will be eligible to earn 5 HHonors™ bonus points or more for every dollar spent. If you don't sign up for our emails, you will earn 2 HHonors™ bonus points for every dollar you spend.
Q. What information do I need to provide when I enroll?
A. When you enroll by phone or online, you need to provide your name, address, email address, phone number, and a credit card or debit card number. To complete enrollment online, you must set up your account, which includes creating a Hilton HHonors™ Dining Login ID and Password. (Members enrolling are given the opportunity to not receive email communications and may call member services to opt out of telephone contact. However, if you opt out, you will only earn 2 HHonors™ bonus points for every dollar you spend.)
Q. How much does it cost to join Hilton HHonorsTM Dining?
A. Membership is 100% free. There are no enrollment fees or extra charges. To join, simply create an account, register your debit and/or credit cards and dine at program restaurants.
Q. Why do I have to register a credit/debit card with Hilton HHonors™ Dining?
A. Our goal with Hilton HHonors™ Dining is to provide members with an easy-to-use rewards program that is totally discreet. We have special processing technology that tracks the use of credit and debit cards registered with us when they're used at participating restaurants, bars and clubs. We can then credit your designated account with the correct HHonors™ bonus points. This way there are no ID cards to present or coupons to clip. Nobody will know that you're earning HHonors™ bonus points. Remember: Hilton HHonors™ Dining will never charge your credit/debit card. You may review our Privacy Policy here.
Q. How do I register additional credit/debit cards?
A. You can add or change credit and debit cards, and update any of your other personal membership information by visiting your "My Account Center" located on the Web site. You can register up to 5 credit/debit cards in total.
Q. Why do I need to create a Hilton HHonors™ Dining Login ID and Password?
A. Creating a Hilton HHonors™ Dining Login ID and Password allows you to log in to our Web site. You must be logged in to see details about when you can earn HHonors™ bonus points at our participating restaurants, bars and clubs. When you log in, you can also access your personalized and secure "My Account Center" to do the following:
• Update and change your membership information online (name, address, credit/debit card number/expiration date, email address, etc).
• Track your dining rewards.
• Fast-track your search for restaurants, bars and clubs in select locales.
• View the latest updates on new merchants and special promotions.
• Skip the search and get immediate access to favorite restaurants, bars and clubs.
• View restaurant reviews.
Q. When I join, am I automatically eligible to earn Hilton HHonors™ bonus points for dining?
A. Yes. Completing one easy online enrollment form will entitle you to earn HHonors™ bonus points with Hilton HHonors™ Dining. By providing us with your email address and marketing permission, you will be eligible to earn 5 HHonors™ bonus points or more for every dollar you spend at participating restaurants, bars and clubs. If you don't sign up for our emails, you will earn 2 HHonors™ bonus points for every dollar you spend.
Q. Do I need to let the restaurant know I'm a member of Hilton HHonors™ Dining?
A. No. Hilton HHonors™ Dining is a totally discreet way to earn HHonors™ bonus points, with the following features:
• No ID card to present.
• No special coupon to redeem.
• No membership number to remember.
• No one knows you're using the Hilton HHonors™ Dining.
Q. Is hhonorsdining.com a secure Web site?
A. Yes. When you register your credit card or access your account information, you are accessing our secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Additionally, all of the customer data we collect is protected against unauthorized access.
Q: The Search function does not seem to be working. Does the site require a special browser or plug-in?
A. Hilton HHonors™ Dining uses JavaScript software to quickly display search results. JavaScript is designed to work with most current browsers. You may have configured your browser, anti-popup or anti-virus software to block JavaScript. Consult the help section of your browser for instruction on how to enable JavaScript.
Q. How do I access the Hilton HHonors™ Dining Web site to monitor my HHonors™ bonus points and view the most up-to-date listings of participating restaurants?
A. Just log in to access the Web site. All your past dining transactions can be viewed in your "My Account Center" when you log in with your Hilton HHonors™ Dining Login ID and Password.
Q. How do the sharing settings work?
A. When you click Connect with Facebook in the Account Center and complete the steps that follow, you allow Facebook to automatically publish your reviews to your Facebook account. It's a great way to share your opinions with friends!
If you've modified your sharing settings but don't want to post a particular review, no problem! Just unclick the "Post my review to Facebook" checkbox on the review page itself.
If you haven't modified your sharing settings, but later decide you'd like to post a particular review, simply click the "Post my review to Facebook" checkbox.
You can delete any review you've posted to Facebook by scrolling over the review on Facebook and clicking Remove.
You may disable your connection with Facebook at any time.
Q. How do I access a review form for a place I dined?
A. A few days after you dine at a participating restaurant, you'll receive an email with a link to the review for that dine. Alternatively, review submission forms can be accessed via your Account Center.
Q. What should I write in my review?
A. Just tell us what you thought of your experience. Think about what information is important to you when you read a review, and use the ratings categories from the survey component as guides. Write about the food, service, cleanliness and value. Report what happened, how you felt about it and why you felt that way. Whether complimentary or critical, feel free to have fun and be colorful–but you must also be honest, factual and accurate. For more information, read through the Content Guidelines for Dining Reviews.
Q. My review is not appearing online. Why?
A. It's possible your review didn't meet the standards of our Content Guidelines for Dining Reviews.
Q. What does Rewards Network do with my review?
A. After filling out your review, you will have the option to share your review with other members, share your review on Facebook or limit access to only the restaurant itself. If you opt to share your review with other members, it will be posted online on and appear on that restaurant's Ratings & Reviews pages. Unless you self-identify within the body of the review, only your initials and city/state will be displayed. Restaurant owners will have an opportunity to respond to your review by using Rewards Network as an intermediary, but in accordance with our Privacy Policy we will never share your email address.